Consumer debt is money owed for personal, family and household obligations. Consumers that have fallen behind on repaying credit cards, personal loans, medical or utility debts, or mortgages may be contacted by a debt collector for payment. Sometimes, consumers are contacted by debt collectors because an error was made on their account. Whether a debt is owed or not, consumers have the right to be free from deceptive, unfair and abusive debt collection tactics on the part of debt collectors, collection agencies, or law firms acting as debt collectors.
Federal law, The Fair Debt Collection Practices Act (“FDCPA”), provides consumers with several protections and allows a consumer to sue a debt collector for violating the law. Consumers can sue the collector for actual and punitive damages who violate the Fair Debt Collection Practices Act. Additionally, the law provides that the consumer’s attorney’s fees will be paid by the debt collector. Under the FDCPA, debt collectors may not – either over the phone or through the mail:
If you believe your rights have been violated by a debt collector, send us your debt collection letters and documentation of the debt collector’s phone contact with you. CONTACT US.
Read more:
Principal or Interest: Does it matter what a collector calls it? Federal Court says it does...
Consumer law advocate Cary Flitter has helped numerous clients over the past twenty years. The following is a partial list of the companies and organizations he has sued on behalf of his clients:
| Academy Collection | Account Management Systems |
| Accounts Receivable Technologies | Account Solutions Group |
| Affiliated Credit Services | Affinity Receivable Management |
| AFNI | Alliance One |
| Allied Interstate | Amato & Associates |
| Asset Acceptance |
| Daniels & Norelli, P.C. | Delta Management |
| Eastern Asset Management | Encore Receivable Management |
| ER Solutions | Evans & Associates |
| Evans Law Associates | Evergreen Professional Recoveries |
| Federated Financial Corp. of America | Financial Credit Services |
| First National Collection Corp. | Financial Trust Credit Union |
| Genesis Financial Systems | Global Vantege |
| Hudson & Keyse LLC |
| IC Systems |
| Jefferson Capital Systems |
| KCA Financial Services |
| Law Office of Paul Coleman | Law Office of Frederick Hanna |
| Law Office of Laurence Hecker | Law Office of Mitchell N. Kay |
| Law Office of Gerald E. Moore & Associates | Law Office of Christopher Ranieri |
| Law Office of Thomas J. Russell | Law Office of Schettine & Nguyen |
| Law Office of J. Scott Watson | LVNV Funding, LLC |
| Malcolm S. Gerald & Associates | Mann Bracken, LLC |
| Mercantile Adjustment Bureau | Merchants Credit Guide Co. |
| Midland Credit Management | Midpoint Resolution |
| MRS Associates |
| NAFS-National Action Financial Service | National Credit Adjusters |
| National Enterprise System | Nationwide Collections, Inc. |
| NCA Financial Services | NCO Financial Systems |
| Northeast Credit & Collection | Northland Group |
| North Shore Agency |
| OMNI Credit Services | OSI |
| Palisades Collections | Patenaude & Felix |
| Phillips & Burns | Phillips & Cohen, LLP |
| Pinnacle Credit Services, LLC | Plaza Associates |
| Portfolio Recovery Associates | Primary Financial Services |
| Pro-Line Solutions Group |
| Remit Corporation | Resurgent Capital Services |
| RJM Acquisitions, LLC | RMCB - Retrieval Masters Creditors Bureau |
| Rickart Collection Systems | Jesse Riddle & Associates |
| Security Credit Systems | Shapiro Law Office |
| Simm Associates | SR Financial |
| Sunrise Credit Services | Superior Asset Management |
| Unifund | United Collection Bureau |
| United Recovery Systems | Universal Fidelity |
| Weltman Weinberg & Reis |
| Zenith Acquisition |
Maxed Out is a 90 minute film which takes viewers on a journey deep inside the American style of debt, where things seem fine as long as the minimum monthly payment arrives on time. With coverage that spans from small American towns all the way to the White House, the film shows how the modern financial industry really works, explains the true definition of "preferred customer" and tells us why the poor are getting poorer while the rich keep getting richer. Hilarious, shocking and incisive, Maxed Out paints a picture of a national nightmare which is all too real for most of us." (Released: 6/5/2007; James D. Scurlock, Director; Truworks Production Co.)
When communicating with a debt collector, it is very important to document the contact. Be sure to KEEP ALL PAPERWORK: letters from creditors, letters from collectors, sales receipts, cancelled checks, invoices and all other materials related to the debt. Any letters you send, be sure to keep copies for your files. Letters should be sent via CERTIFIED MAIL, Return Receipt Requested. You will arrange for this at the post office by filling out a green form that is attached to your envelope. Once the postman delivers your mail to the collector, the post card is signed by the recipient, with date and time, then returned to you. Keep the green postcard with the copy of the letter you have sent. It is your proof that the collector received your correspondence.
- Sample Letters
To bring a successful lawsuit against the debt collector, it’s important that you document all contact from the debt collector. Whether the contact is by phone, mail or in person, IMMEDIATELY write down the date, time, debt collector’s name and agency, and content of the conversation. To assist with documentation of collection phone calls, use a Collection Call Log.
- Collection Call Log
If a debt collector has contacted someone other than yourself about your debt, perhaps a relative, friend, neighbor or co-worker, it is very important to document that contact. Ask the person to write a statement indicating date, time, collector’s name and agency, and the content of the conversation.
- Third Party Contact Statement
| Attachment | Size |
|---|---|
| 28 KB | |
| 29 KB | |
| 28 KB | |
| 27 KB | |
| 27.5 KB | |
| 72.5 KB | |
| 28.5 KB | |
| 36.5 KB |
Some collections agencies and junk debt buyers have been obtaining arrest warrants against debtors. Even though consumers have rights under the FDCPA, arrests for debt are becoming more common, with consumers sometimes spending 48 hours in jail. Some consumers have even had to stay in jail until they raised the minimum payment. For people already facing financial hardship, it can be difficult to find the money. According to the Star Tribune:
"The law enforcement system has unwittingly become a tool of the debt collectors," said Michael Kinkley, an attorney in Spokane, Wash., who has represented arrested debtors. "The debt collectors are abusing the system and intimidating people, and law enforcement is going along with it."
How often are debtors arrested across the country? No one can say. No national statistics are kept, and the practice is largely unnoticed outside legal circles. "My suspicion is the debt collection industry does not want the world to know these arrests are happening, because the practice would be widely condemned," said Robert Hobbs, deputy director of the National Consumer Law Center in Boston.1
Some of the collections agencies that have sought jail time against debtors include:
Unifund CCR Partners
Portfolio Recovery Association
Debt Equities LLC
Capital One Bank
To avoid a debt collection related arrest warrant, Don't ignore court notices! Respond to any court orders regarding debt, even if you don't recognize the name of the collections agency.
If you or a friend has been arrested for debt, CONTACT US. We will evaluate the details of your arrest and determine whether your rights have been violated or not.
(Source: 1Star Tribune: In Jail for Being in Debt, June 9, 2010)